Services: Full Table

 

 
Basic Bike Check 
  Bronze  $70 Lead time: 0.5 to 1 day *
Advanced Service  Silver  $120 Lead time: 1 to 1.5 days *
Full service      
Road  Gold $210  Lead time: 1.5 to 2 days * ^
Triathlon/Time-trial Gold $230  Lead time: 2 to 2.5 days * ^
MTB Hardtail Gold $210 Lead time: 2 to 2.5 days * ^
MTB Full Suspension Gold
 $230  Lead time: 2 to 2.5 days * ^
MTB Hardtail Gold+ (Incl. front fork)
 $350  Lead time: 2 to 2.5 days * ^
MTB Full Suspension Gold+ (incl. front fork and rear shock)
 $510  Lead time: 2 to 2.5 days * ^

Bronze Silver Road Full Service Tri/TT Full Service MTB Hardtail MTB Full Suspension Extras if/when needed
Basic Check Advanced Service Full Service  
Drivetrain
Check and Assess gear shifting functionality - test ride ✓ ✓ ✓ ✓ ✓ ✓  
Check and Assess condition of cables and cable housings ✓ ✓ ✓ ✓ ✓ ✓
Removal of drivetrain components   ✓ ✓ ✓ ✓ ✓  
Removal of bottom bracket unit     ✓ ✓ ✓ ✓  
Check for wear and tear on components (to advice customer if any replacement is needed) ✓ ✓ ✓ ✓ ✓ ✓  
 Changing and assembly of new replacement components  (if required, replacement components are charged separately)    ✓  ✓ ✓  ✓  ✓   
Degrease and cleaning of drivetrain components   ✓ ✓ ✓ ✓ ✓  
Cleaning and servicing of bottom bracket unit (if servicable)     ✓ ✓ ✓ ✓  
Re-assembly of drivetrain components   ✓ ✓ ✓ ✓ ✓  
Check all mounting fasteners for correct tightness and torque ✓ ✓ ✓ ✓ ✓ ✓  
Lubrication of chain  ✓ ✓ ✓ ✓ ✓ ✓  
 Lubrication of pivots and drivetrain components    ✓ ✓  ✓  ✓  ✓   
Fine tuning of gears for optimal shifting performance ✓ ✓ ✓ ✓ ✓ ✓  
 Rear derailleur hanger calibration      ✓ ✓  ✓  ✓   
Brakes
Check for wear and tear of tyre threads/knobs (to advice customer if any replacement is needed) ✓ ✓ ✓ ✓ ✓ ✓  
Check for presence of air in hydraulic lines (for hydraulic actuated brakes) ✓
 ✓  ✓
 ✓
 ✓
 ✓
Check and assess condition of brake cable and housings (for cable actuated brakes)
Check for wear and tear on brake pads and parts (to advice customer if any replacement is needed) ✓ ✓ ✓ ✓ ✓ ✓
Cleaning of brake parts

✓ ✓ ✓ ✓
Check all mounting fasteners for correct tightness and torque ✓ ✓ ✓ ✓ ✓ ✓
Tuning of brakes for safe braking performance  ✓ ✓  ✓  ✓  ✓  ✓ 
Fine tuning of brakes (alignment) for optimal braking performance
✓ 
 ✓ ✓ ✓ ✓
1 extra brake re-tuning
Wheels
Check for wear and tear of tyre threads/knobs (to advice customer if any replacement is needed) ✓ ✓ ✓ ✓ ✓ ✓
Changing Tyres (if required, tyres are charged separately)      ✓  ✓ ✓  ✓ 
Check condition of tubes      ✓
   ✓
 ✓ 
 ✓ 
✓ 
Check condition of Sealant
Change tubes labour (for tube-type set up, if needed) tube is charged seperately





✓
 ✓
 ✓
 ✓
Top up sealant labour (for tubeless set-up, if needed) sealant is charged seperately
Check and Assess for play (lateral and radial) in hub
✓ ✓ ✓ ✓  ✓
Tighten cup and cones (for hubs with bearing preloading feature)
✓ ✓ ✓ ✓ ✓ 
Check for wear and tear of hub bearings (to advice customer if any replacement is needed)     ✓ ✓ ✓ ✓ 
Cleaning and application of fresh grease (cup and cone-type) (if servicable)      ✓
 ✓
  ✓
 ✓  
Replacement of hub bearings (Cartridge-type) (if needed, additional charges for replacement bearings and workmanship cost will apply)
Check and Assess freewheel and engagement functionality   ✓ ✓ ✓ ✓ ✓ 
Removal of rear hub freewheel assembly (if removable and accessible)      ✓ ✓ ✓ ✓ 
Check for wear and tear of freewheel internals (to advice customer if any replacement is needed)      ✓ ✓ ✓ ✓ 
Cleaning and lubrication of freewheel internals (if accessible)     ✓  ✓ ✓ ✓ 
Re-assembly of read hub and tighten all fasterners to appropriate tightness and torque      ✓ ✓ ✓  ✓
Thorough Cleaning of wheel exterior  
✓ ✓ ✓  ✓
 General cleaning of wheel exterior    ✓        
Visual safety inspection of wheel components (hub, rim, spoke, nipple) for structural abnomality  ✓ ✓  ✓ ✓ ✓   ✓
Check for general straightness of wheel
   ✓ ✓ ✓  ✓
 Check and assess trueness (lateral and radial) of wheels, on truing stand ✓
 Check proper spoke tension, using spoke tensionmeter ✓
Truing (lateral and radial) and dishing of wheel 
 ✓
Frame and Fork
Check and Assess frame and fork for cosmetic and/or structural abnormality ✓ ✓ ✓ ✓ ✓ ✓ 
Check and Assess headset functionality (steering) ✓ ✓ ✓ ✓ ✓ ✓ 
Check for wear and tear (smoothness) of headset bearings and components (to advice customer if replacement is needed)
✓ ✓ ✓ ✓ ✓ 
Removal of fork and headset components      ✓ ✓ ✓ ✓ 
Suspension fork full service option (sent to the relevant service center, additional charges and lead time apply)         ✓ ✓
Cleaning and application of fresh grease (cup and cone-type) if serviceabe       ✓
 ✓
  ✓
  ✓
Cleaning of headset bearings and components or replacement of headset bearings (cartridge-type, additional charges for replacement headset or headset bearings will apply)
Thorough wash, clean up and polish of frame and fork      ✓ ✓   ✓  ✓ 
General clean up of frame and fork   ✓
  


Re-assembly of frame, headset and fork
      ✓  ✓
  ✓
 ✓
Preload headset bearings to appropriate tightness to remove play ✓   ✓  ✓ ✓   ✓ ✓ 
Full suspension specific -
Removal of rear shock (if possible; only for full suspension mountain bikes)        
✓
Rear shock full service option (to be sent to the relevant Service center, additional charges and lead times apply)        
✓
Check and Assess for play and roughness in suspension pivots        
✓ 
Check for wear and tear of pivot bearings (advice customer if any replacement is needed)        
✓ 
Replacement of pivot bearings (additional chargers for replacement bearings and workmanship apply)        
✓ 
Reassembly of full suspension frame and check all fasteners are tightened to appropriate torque           ✓
Cockpit and Controls
Marking of current position of cockpit components     ✓ ✓  ✓ ✓  All full service components are included 
Check for wear and tear of contact points (to advice customer if replacement is needed) ✓ ✓ ✓  ✓ ✓ ✓ 
Check and Assess components for structural abnomality ✓ ✓ ✓  ✓ ✓ ✓ 
Necessary dis-assembly of cockpit components     ✓ ✓  ✓ ✓ 
Thorough clean up of cockpit components     ✓  ✓ ✓ ✓ 
Re-assembly of cockpit components to original positions     ✓ ✓  ✓ ✓ 
Check all mounting fasteners for correct tightness and torque ✓ ✓ ✓ ✓  ✓ ✓ 
Tri/TT/Sprint  specific -  
 Marking of current position of  Tri/TT/Sprint cockpit components       ✓       
 Necessary dis-assembly of Tri/TT/Sprint cockpit components       ✓       
 Thorough cleanup of Tri/TT/Sprint cockpit components       ✓       
Reassembly of Tri/TT/Sprint cockpit components to original position       ✓       
 Check all mounting fasteners of Tri/TT/Sprint components for correct tightness and torque        ✓      
General
Customer interview, general checkup and test ride  ✓  ✓ ✓   ✓  ✓  ✓   
Itemized replacement and repair recommendation and confirmation  ✓ ✓   ✓  ✓   ✓  ✓  
 Service report after disassembly including all parts photos of disassembled bike      ✓   ✓    ✓  ✓   
 Client's copy (softcopy via email) of all parts/service process photos      ✓ ✓  ✓  ✓    

* Lead time is not inclusive of waiting time for bikes/jobs in queue. Customer will be given an expected delivery time during bike/job check in.
^ Service jobs that requires more than stated lead time due to complications will be given a separate service price quotation. Depending on degree of complication and expected amount of man-hours required.
Additional Surcharge notes: Bikes not picked up by customer within 2 working days after job completion, will be subjected to space rental surcharge of $10 per day, per bike, from the 3rd working day onwards.
Additional Surcharge notes: Bikes checked in, in a dirty state (i.e. muddy, sandy, heavy road and brake grime, etc), will be subjected to a $30 bike wash surcharge, for the extra effort in cleaning the bike.